KFC What,????

I am not a frequented of this choice restaurant  if like to consider my palette is a little more refined so why in heavens name can't I ever get a takeaway from there that provides me with what I ordered and more importantly, paid for?
We had two of our grandkids with us today and after running ourselves ragged, we opted for this cuisine because it would be appealing and quick... Also, less effort!
Wrong!
We ordered a boneless banquet with a bunch of sauces provided and it contained chips etc, we also thought that getting coleslaw and corn on the cob would add a little acceptance 
So when we got home, we had: something nearly like what we ordered... Except no tray of sauces and no coleslaw.. What we had was a bowl of 'brown'... Well, we can't call it gravy or anything else.
If I was elsewhere, I'd have thought they had given us some mud from a swamp.. But we have no swamps here. So is this coleslaw???

So, considering there aren't that many items on the menu, why and how can they get it so wrong, so often?
Anyhow, I called the manager and let rip a little...
Why?
Well because they have never got a sodding order right from the KFC in Edinburgh Road, Harlow.
He was kind to offer a full replacement of our order if I took the takeoutvwe had down to them and asked for him..
Great stra but I am not driving at the moment due to the seizures in my acute phase.. And I would certainly not be able to cycle there and back, added to which, it was cold and the kids were hungry.
I complained and registered my dissatisfaction and now, making it more of a recorded issue